Ascent
Why does Ascent use a Firebird Database Engine?
QUESTIONWhy does Commtest use Firebird as the database engine in Ascent? ANSWERFirebird is the most...
Upgrade Dongle in Ascent 2008 and Later
PROBLEM How do I migrate my older Ascent hardware dongles to the new Ascent 2008 (and later...
Ascent with Non-Administrator Account
The information provided to assist with the following Commtest products:• Ascent® 2008 soft...
Ascent: Install License without Internet Connection
Ascent — If you have an Ascent license, but do not have an internet connection, this short tut...
Ascent & Windows User Account Control (UAC)
This FAQ provides an overview of how the Windows User Account Ccontrol (UAC) feature (included in Windows Vista and 7) affects the way you set up and use Ascent.
Question
Can I use Ascent while Windows UAC is enabled?
Scenario
If Windows UAC is enabled, the following scenarios might apply to you:
- I get an error message that says "Registry access denied".
- I have set up Ascent for the company but my colleagues have completely difference settings, on the same computer.
- I can't see where my Options / Customizations are saved.
Background
Windows UAC is a feature that can help prevent unauthorised changes to your computer. It achieves this by asking you for permission or an administrator password before performing actions that might affect the way your computer functions.
Windows UAC includes a "virtual store" where Windows saves the Applications settings separately for each Windows user. This enables each user to set up and use their software the way they want to, without affecting other users.
Where is my data stored?
Ascent stores information (machines, points etc) in a database.
For computers using Windows XP/2000/Server 2003 the default location for the database is either of these paths:
- C:\Documents and Settings\All Users\Shared Documents
- C:\Program Files\Commtest\Ascent
For computers running a Windows Vista operating system, the default storage location for the database is C:\Users\Public\Documents
To access the Ascent software files select Options > Explore Settings - This will open Windows Explorer and display a list of all files and folders present in your Ascent installation.
Machinery Diagnostic Services
Sign up for Machinery Diagnostic Services and our experts will do the analyzing for you.
With over 70 years combined experience in machinery diagnostics, specializing in Vibration Analysis, the Machinery Diagnostic Services team is ideally placed to provide expert advice and analysis on the health of your machinery.
You can use Remote Comms to send data you have collected to our Machinery Diagnostic Services team for expert analysis and advice.